Privacy Policy
Date of Revision: 2nd January 2026
Service Provider: Worldwide Digital Media Ltd
Address: PO Box 143 BN18 8DF
Phone: +44 3333 130018
Website: fantasycreatures.ai
Email: [email protected]
1. Who we are
This Privacy Policy explains how Worldwide Digital Media Ltd (“we”, “us”, “our”) collects and uses personal data when you use fantasycreatures.ai (the “Services”).
By using the Services, you confirm you have read and understood this Privacy Policy.
2. What the Services are
The Services are an AI-driven entertainment platform that enables users to interact with fictional characters through automated, text-based chat. The Services may also include platform-provided images that users can unlock using credits. Users cannot create or upload images through the Services, and we do not offer voice calls, phone conversations, video calls, or live human chat.
3. The personal data we collect
We collect only the information necessary to operate and improve the Services.
Data you provide include email address, password (stored in encrypted or hashed form), account settings, support communications, user messages and prompts, and subscription or credit-related information.
Data collected automatically include device and browser information, IP address, usage data, timestamps, security logs, and cookie-related data.
Payments are processed by third-party payment providers. We do not store full payment card details. Payment providers may process limited transaction-related data as required to complete payments.
4. How we use your data and our legal bases
We use personal data only where we have a lawful basis under UK GDPR, including to provide and operate the Services, manage accounts and subscriptions, process payments, maintain security, enforce our Terms and policies, respond to support requests, and improve platform performance and reliability using aggregated or de-identified data.
5. AI processing and user messages
Your messages and prompts are processed to generate automated AI responses. This processing is required to operate the Services.
We may store and process messages to operate the Services, maintain security, investigate issues, and enforce our policies.
We may use messages in aggregated and or de-identified form to improve the Services, including for quality assurance, debugging, and performance and reliability improvements.
We do not sell identifiable private chat content.
If you include personal data in your messages, you acknowledge you are choosing to provide it. Please avoid sharing sensitive personal information such as passwords, banking details, or full address.
6. Who we share data with
We share personal data only where necessary to run the Services, including with:
- AI technology providers that support the automated processing of prompts and generation of responses
- Payment providers to process subscription payments and bank transfers (where available)
- Hosting and infrastructure providers to store and deliver the Services
- Security and anti-fraud providers to protect the Services
- Analytics providers (including Google Analytics 4) to understand platform performance and usage
- Professional advisers (for example lawyers and accountants) where necessary
- Authorities where required by law or to protect users and the Services
Service providers must process data only on our instructions and protect it appropriately.
7. International transfers
Some of our service providers may process data outside the UK. Where personal data is transferred internationally, we apply appropriate safeguards as required by UK GDPR.
8. Data retention
We retain personal data only for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Some data may be retained where required by law or to defend legal claims.
9. Security
We implement reasonable technical and organisational measures to protect personal data. However, no system can be guaranteed to be completely secure.
10. Cookies
We use cookies and similar technologies to maintain sessions, support platform functionality, enhance security, and analyse usage. You may control cookies through your browser settings.
11. Marketing preferences
You may opt out of marketing communications at any time using unsubscribe links or by contacting [email protected]. Essential service messages will still be sent where necessary.
12. Your rights
You may have rights under UK GDPR, including rights to access, correct, delete, restrict, or object to certain processing of your personal data. Requests can be made by contacting [email protected]. You also have the right to complain to the UK Information Commissioner’s Office.
13. Children
The Services are intended for adults only. We do not knowingly collect personal data from anyone under 18 years of age.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The current version will always be available on the Services with the latest revision date.
15. Contact
Questions or requests regarding this Privacy Policy can be sent to: [email protected], by phone on: +44 3333 130018,
or by post to: Worldwide Digital Media Ltd, PO Box 143 BN18 8DF.